Health and Safety policy
Movers Croydon Health and Safety Policy
This Health and Safety Policy sets out how Movers Croydon manages the health, safety and welfare of employees, contractors, customers and members of the public during all moving, packing, lifting, loading, transport and storage activities. Our aim is to prevent injury and ill health, and to provide safe, well managed removal services across our operating area.
Policy Statement
Movers Croydon is committed to operating in a way that protects people, property and the environment. We will comply with all relevant health and safety legislation and recognised industry standards for removal and transportation services. Health and safety is an integral part of our planning, decision making and day to day work.
The company will provide and maintain safe systems of work, safe equipment and a working environment that minimises risk. We will ensure that employees are competent to carry out their duties through appropriate information, instruction, training and supervision.
Management Responsibilities
Company management has overall responsibility for implementing this policy and for promoting a positive health and safety culture throughout Movers Croydon. This includes
Identifying hazards associated with removals, packing, loading, unloading and transport activities. Assessing risks and implementing suitable control measures. Providing properly maintained vehicles, lifting equipment, trolleys and other tools. Ensuring employees receive role appropriate training, including manual handling, safe driving and use of equipment. Monitoring performance and investigating any accidents, near misses or incidents to prevent recurrence. Reviewing this policy regularly and updating it when legislation, operations or best practice change.
Employee Responsibilities
Every employee has a duty to take reasonable care of their own health and safety and that of others who may be affected by their work. All staff must
Follow company safety procedures and safe systems of work at all times. Use vehicles, equipment, tools and personal protective equipment properly and in accordance with training. Report hazards, defects, near misses and incidents to their manager without delay. Co operate with management on all health and safety matters, including attending training. Refrain from any behaviour that could put themselves, colleagues, customers or the public at risk.
Risk Assessment and Safe Working Practices
Movers Croydon conducts risk assessments for typical removal activities, including property access, packing, lifting, loading, driving and unloading. These assessments inform our safe working procedures, which may include
Planning vehicle access routes, parking and loading positions. Assessing stairs, tight spaces and fragile surfaces before moving items. Using suitable lifting aids such as sack trucks, dollies and furniture skates. Allocating appropriate staff numbers for heavy or awkward items. Using safe lifting techniques and team lifts wherever needed. Sequencing loading to avoid unstable loads and to ensure safe unloading.
Site specific risks identified during pre move surveys or on arrival are communicated to the team so that work can be adjusted or additional controls put in place.
Manual Handling and Lifting
Manual handling is a core part of our work and is managed carefully to reduce the risk of strains, sprains and other injuries. We
Provide training in safe lifting, carrying and team handling. Encourage assessment of the load, route and environment before each lift. Use mechanical aids and additional personnel where necessary. Avoid unnecessary carrying by using appropriate equipment and vehicle positioning. Encourage staff to stop and reassess if a lift or carry feels unsafe.
Vehicles and Driving Safety
Our vehicles are key to our removal services and are maintained in a safe, roadworthy condition. Movers Croydon will
Ensure vehicles are regularly inspected and serviced. Check that loads are packed, distributed and secured correctly to prevent movement during transit. Require drivers to hold appropriate licences and follow road traffic laws. Promote safe driving practices, including adherence to speed limits and avoidance of distractions. Plan journeys to minimise stress, fatigue and time pressure.
Customer and Public Safety
We recognise our responsibility to protect customers and the public during removals work. To achieve this, we
Plan work to minimise disruption to neighbours, pedestrians and other road users. Keep access routes as clear and tidy as reasonably practicable. Use warning signs or barriers where there is risk from vehicle movements or handling activities. Take care to prevent damage to customer property and shared areas that could create hazards.
Equipment, Maintenance and Personal Protective Equipment
Movers Croydon provides suitable equipment to complete removals safely, and ensures it is maintained in effective working order. Where personal protective equipment is identified as necessary, such as gloves, safety footwear or high visibility clothing, it will be supplied and must be used as instructed.
Training, Information and Supervision
We provide ongoing training and information so that staff can carry out their roles safely and competently. This includes induction for new starters, task specific instruction for moving, packing and loading, refresher training where required, and supervision appropriate to each role and level of experience.
Accident, Incident and Near Miss Reporting
All accidents, near misses and dangerous occurrences must be reported promptly. Movers Croydon will record and investigate these events to identify root causes and implement improvements. Where required by law, incidents will be reported to the relevant authorities.
Health, Welfare and Fitness for Work
We recognise the physical nature of removal work and the importance of fitness for work. Employees are encouraged to report any health concerns that may affect their ability to carry out tasks safely. The company will consider reasonable adjustments where appropriate. No one is permitted to work under the influence of alcohol, drugs or any substance that impairs their judgement or performance.
Consultation and Continuous Improvement
Movers Croydon values input from employees and customers in improving health and safety performance. We consult with staff on changes that may affect their safety and welcome feedback on how our procedures operate in practice. This policy and associated procedures are reviewed regularly to ensure they remain effective, up to date and aligned with the needs of our removal services.
This Health and Safety Policy is endorsed by the management of Movers Croydon and applies to all operations carried out by the company.
